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DAWRED_T's avatar
DAWRED_T
Newcomer
6 months ago
Solved

my account has been disabled

This picture appeared to me and I was unable to recover my account. 20 days have passed since this and I have not found a solution. Please help with this.

  • Hey DAWRED_T,

    If your EA account's been disabled you can restore it by resetting the password, but if that either isn't working or if you can't remember what the email address of the EA account might be, I'd recommend reaching out to our live support team. We can't help with account issues here on the forums, but they'll be able to take a look at how they can help you get back into your games.

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  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey DAWRED_T,

    If your EA account's been disabled you can restore it by resetting the password, but if that either isn't working or if you can't remember what the email address of the EA account might be, I'd recommend reaching out to our live support team. We can't help with account issues here on the forums, but they'll be able to take a look at how they can help you get back into your games.

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