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FakerLegends's avatar
FakerLegends
2 years ago
Solved

My account has been mistakenly banned, and I have sought your help multiple time

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) My account has been mistakenly banned, and I have sought your help multiple times, but yo...
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pc
FakerLegends's avatar
FakerLegends
2 years ago

I can't even find any way to appeal or contact you. I hope you can take responsibility and help me solve the problem

  • FakerLegends's avatar
    FakerLegends
    2 years ago

    The link you posted has no effect, and EA has even closed the opportunity to contact customer service for banned accounts. I hope you can provide feedback to the company

    • EA_Montimer's avatar
      EA_Montimer
      Legend
      2 years ago

      @FakerLegends 

      Can you please let me know, what are you seeing when trying to create a case?

      • FakerLegends's avatar
        FakerLegends
        2 years ago

        I can find the button to contact us using another account, but my banned account cannot. I had a conversation with your customer service before, and they agreed but did not solve the problem. I now ask you to explain the situation to the company and help me lift the ban

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