Forum Discussion

saltr0noc's avatar
saltr0noc
Newcomer
2 days ago
Solved

my account was stolen

I can't log in to my EA account, which is my own account. It has been taken over by someone else. When I try to log in via Steam, someone else's email appears. I also sent an email to EA Help, but I haven't received a response. How can I fix this? I was able to log in to my other accounts. I also changed their passwords, but I can't log in to my "kema639" account.

 

  • Hi there. You can find more details on hacked accounts in this article. You also can open a case with an advisor by clicking the "Contact us" button at the bottom of that page. Unfortunately, we can't help with hacked accounts over the EA Forums. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. You can find more details on hacked accounts in this article. You also can open a case with an advisor by clicking the "Contact us" button at the bottom of that page. Unfortunately, we can't help with hacked accounts over the EA Forums. Thanks!

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