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BellaO13579's avatar
BellaO13579
Rising Novice
2 months ago
Solved

My EA account is attached to my google.

I ask it to send me a verification code, and the code sends, but I cannot see the code AT ALL for a full 15-25 minutes, and then it shows up and says its invalid if i try to enter that code into the EA verify box.

For example,

It sent to me three times as I kept clicking "resend" and the second time, I had to log back out and then in to my google and it still didn't fix the issue completely. I only saw the code when the 3rd resend came through, after logging back into my google acc, and it didn't work when i put it in the verify box. If I click resend again, expect it in like 20 minutes. Can't change anything on my EA acc for years because of it.

  • Hi there. Please try contacting an advisor to see if they can help with this. Instructions for opening cases can be found here. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. Please try contacting an advisor to see if they can help with this. Instructions for opening cases can be found here. Thank you.

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