12 months ago
My EA app keeps crashing.
My EA app keeps crashing. I've uninstalled and reinstalled, and restarted everything. Every time it crashes, it takes the game I'm playing with it so I keep having to restart at the same spot, please...
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) how do I create this ID when the App does not start?
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe EA App crashing after update today
When did this happen? (dd.mm.yy hh:mm) 19.03.2024 13:14
Summarize your bug Just updated the EA app and it keeps crashing, tried restarting the computer, still crashes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? start the EA App after updating
What happens when the bug occurs? Error Message saying 'unexpected crash' and that restarting should fix it but it doesn't
What do you expect to see? EA App starting so I can play the games I payed for
.....
I have this issue too. I deleted the APP and reinstalled it, same thing.
It has been two days now since EA made me update the APP whereupon it started crashing.There is no option to not update.
It was working fine before.
I hope they fix it before the weekend so i can play the games i paid for.
I have run manually the EAUpdater.exe.
After that update the APP starts as usual.
Hi Onkelonken
I tried your suggestion - running the eaupdater.exe manually - located at C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
It opened at DOS box and downloaded and updated, i restarted my PC and the same thing happened - APP crashed
thank you for trying to help appreciate it, i really hope they fix this soon.
Have you tried the other exe files within this folder?
Before I manually updated, I opened the EA_launcher or any other EA***** file, I don'r remember what file it was, but then the laucher started....
I also have this issie too. BF2024 does not boot while I just expensed season 7 passport. I can not play BF2042. From Japan. I am sad.
Same here. When I run 2042 from Steam it boots me off Wi-Fi and the EA app looses connection. Kill the game and everything comes back up! It's crazy! Everything else works 100% flawless..
Hey everyone this is an update at 12:50 Central European Time
I have been playing around with the EAAPP trying to see if i can connect and this is what I've found - I can connect to it but it takes some patience.
This is what works best for me -
1. Open up Windows Task Manager (so i can see which EA programs are starting up or ending) (see pic)
2. Double click EA icon to start it while watching WTM to see whats loading
3. Wait patiently until it crashes leaving only eacrashreporter.exe running (see pic)
4. Click on "Restart App" (don*t click on "send report" pointless Standard smile)
5. Watch WTM
6. Keep repeating this cycle until I connect to the EAAPP and play my games normally
It has taken me between 4 to 10 tries before i connect. Whats important is do not to mash the EA icon but just double click it and wait patiently while watch WTM. Sometimes the APP will just shut down by itself and not continue, WTM will tell you that then just re-click the APP icon and continue the cycle.
Let me know if this helps/works for you all. Good luck!
Peace out.