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Pooviee's avatar
3 years ago

My game won't launch

Past 2 weeks I've had a problem, where if I click "play" on a game, it won't launch, it will say "launching game", disappears, turns off the EA app, turns it back on and that's it, the game doesn't launch. I would love to get some feedback on this, I've tried many ways to fix this, but none was successful. I've spoken to EA live chat support, out of 4 people, only 1 said that many people experience this issue and they're working on it. It's been a week since then and no fix yet? Most of the games I own do this

3 Replies

  • 2 weeks ago I was having an issue where Dragon Age Inquisition would not launch and instead the app would just open and close it's self to the point that I had to manually shut it down with the task manager. I requested help from you guys and received no help at all, but the problem magically fixed itself 4 days later and I was able to play. Well not anymore, as of today the same issue is happening again. Maybe EA can actually help us this time because last time they did literally nothing.
    Today I downloaded BF4 just to see if it would launch but the same thing happened.

    My error ID is 6d41f672-7f1a-46cf-be52-50b0ea55eb62

  • Pooviee's avatar
    Pooviee
    3 years ago
    @ottakanawa I hope they fix it. I don't even get an error message, it just closes itself and opens again. I'm losing my mind over this. I also bought BF1 recently and I found out I can't even open BFV and other games. 😭

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