My screen turns black after the newest update for The sims 3

When I turn on the game and there is an intro, the melody plays but the screen is black. The problem started occurring after the latest update to The Sims 3. I have already tried to repair both the EA application and the game itself in the application. I cleared cache files, reinstalled the game, added my graphics card to the game files, updated graphics card drivers. Does anyone else have this problem and if not, do they know how to fix it?