Forum Discussion

o0MorbidGrim0o's avatar
o0MorbidGrim0o
3 years ago
Solved

My sims 4 kit I bought doesn’t show up in game

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
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  • o0MorbidGrim0o's avatar
    o0MorbidGrim0o
    3 years ago

    I found the solution! (For me personally, let me know if it worked for you) okay so the game said it was installed for me and I assume the rest of you. If you go to my collection> the three dots at the corner of the sims 4 game> manage add ons> it should pop up and say “download” . This is a bug that needs to be fixed because I was under the impression it was installed, because when I clicked on the kit it would say “play” even though it wasn’t installed. That fixed my problem I hope it fixed yours! 

o0MorbidGrim0o's avatar
o0MorbidGrim0o
3 years ago

I found the solution! (For me personally, let me know if it worked for you) okay so the game said it was installed for me and I assume the rest of you. If you go to my collection> the three dots at the corner of the sims 4 game> manage add ons> it should pop up and say “download” . This is a bug that needs to be fixed because I was under the impression it was installed, because when I clicked on the kit it would say “play” even though it wasn’t installed. That fixed my problem I hope it fixed yours! 

  • mja1991's avatar
    mja1991
    3 years ago

    I’ve tried this too and it’s still not working. Go into my game now it keeps saying restart to play and I’ve done this a million times and still not working. I absolutely hate the ea app it’s trash 

    • ZeoArt's avatar
      ZeoArt
      Seasoned Newcomer
      2 years ago

      Same here! And I’ve restarted the app, repaired the game and restarted my computer… up to 4 kits I haven’t been able to play

  • ajjap's avatar
    ajjap
    2 years ago

    Ok, but where do you find my collection.....

    [CM Edit: Formatting] 

  • aryawinterr's avatar
    aryawinterr
    2 years ago

    thank you!!!!

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