Forum Discussion
Hi @juilha15,
Are you getting a numbered error code when you try to make the purchase? Could you attach a screenshot to your post please of the exact error you're receiving?
@EA_Solaire wrote:Hi @juilha15,
Are you getting a numbered error code when you try to make the purchase? Could you attach a screenshot to your post please of the exact error you're receiving?
- 3 years ago
Another important thing to mention is that I contacted the help center and they told me there was nothing that could be done because no even a purchase trial was appearing in the system.
They told me that I should try to get answers through here.
- EA_Solaire3 years ago
Community Manager
Please try the troubleshooting steps listed out here to help with this error. You may also want to try a different payment method as well.
Let me know how this works for you!
- 3 years ago
I’ve already tried all payments methods and none worked. The troubleshooting steps didn’t help.
About EA app Technical Issues & Bugs
Recent Discussions
- 59 minutes ago
- 12 hours ago