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NeonKhanh's avatar
NeonKhanh
Not applicable
3 years ago

NFS Hot Pursuit Remastered and achievements frozen.

I have at least five more achievements completed but since the EA App has taken over they will not update. I can not be the only person having this problem.

6 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    Hi @NeonKhanh, Are you getting an error message or does everything freeze when you try to launch NFS?

  • NeonKhanh's avatar
    NeonKhanh
    Not applicable
    3 years ago

    @EA_Illium Sorry about the bad title. The game works I don't get the achievement when I meet the requirments. I don't see them in game with the pop up and they are still greyed out when I go to the EA App. Example is I am cop level 15 and racer 19 and I don't have the achievements past level 11 for either.  No telling what others have not hit as well. 

    missing achievements Lieutenant, Wanted, Fugitive, Notorious. I didn't notice this until working on Imprezive yesterday and was stumped when it didn't pop. Now we know there is a problem.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @NeonKhanh Ahh, thanks for clarifying. 

    We can try clearing EA Apps cache and repairing the game. After relaunching the client and NFS to check if the achievements auto-pop. If not, we might need to try to redo the achievements and check if they will unlock. 

  • NeonKhanh's avatar
    NeonKhanh
    Not applicable
    3 years ago
    @EA_Illium I have done all three a few days back. I tried to troubleshoot it with using Origin instead but we know how the mad scientist in all of their wisdom have disabled that. I did reinstall the EA APP as well. Nothing has helped and I didn't pay attention to when it all started. Probably with loosing access to Origin App. It wouldn't surpise me.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @NeonKhanh Thanks for the update, 

    We wouldn't have another way to force the achievements to pop, but I can let the mad scientist know about this. 

    Cheers!

  • I actually purchased NFS Hot Pursuit in the EA app connected to my PC game pass account, no matter what i do, install, reinstall, repair, anything....the game will not open...my screen gets black as if its beginning then it just goes back to the EA app screen where i clicked on PLAY.

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