Forum Discussion

TalibJann's avatar
TalibJann
Rising Newcomer
3 days ago

NOT receiving VERIFICATION CODE!

I am trying to log into my EA account and change my EA ID gamertag but every time I go to the website and login with my Gmail it asks for a verification code but EA is not sending me the code I have checked my spam, junk, and promotions. Also I do not have EA blocked from my emails. I can login to the EA app to play games on my PC but cant manage my account.  Please help.

Gamer tag is: TalibJann

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2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey, have you already tried to use your backup codes?
    If you have any further issues with your verification codes, our support team can help. You can submit your case on our site. For more information, check out this article.    

  • TalibJann's avatar
    TalibJann
    Rising Newcomer
    2 days ago

    I don't remember having any backup codes. Thanks for reaching out. I will contact the support team.

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