Forum Discussion

vortexwx's avatar
vortexwx
New Traveler
5 years ago

Not Recognizing Already Installed Game

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 0311ba-7e17-4ea1-8fbb-8d1775d669 Which client functionality are you experiencing this bu...
bug
mac
pc
Sichrol's avatar
Sichrol
New Novice
5 years ago

I had the same problem and I solved it. 
I changed the default install location (in the settings) where my games are installed and I restarted the application from the help menu. For some reason when I just use the exit from the menu and started again that did not work. 

  • vortexwx's avatar
    vortexwx
    New Traveler
    5 years ago

    Well I tried that and it didn't work, but thanks for the idea!

    • Sichrol's avatar
      Sichrol
      New Novice
      5 years ago
      @vortexwx
      Yesterday the Desktop app didn't recognise my games. My previous answer did not work for me this time.
      I tried this: quit EA desktop, start the game from Origin. Then quit origin, and start EA Desktop. It worked for me.
      I hope it will work for you.

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