Forum Discussion

Electricz0's avatar
Electricz0
Seasoned Rookie
3 years ago

[Old Report] Anthem EA App Error Game Failed To Launch

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) e841097d-10a0-4892-b191-26b38a60cef3 Which client functionality are you experiencing th...
bug
pc
DlNONUGGET's avatar
DlNONUGGET
3 years ago

Same problem here. Origin wasnt installed, only EA App.

Tried everything … clean boot, uninstalled the game and EA App and reinstalled both, cleared cache of EA App.

Tried to use origin which didnt work, cause of that "switch to EA App" popup.

Someone mentioned, in an other post (different game), to try an older origin version (10.5.104)(there is no "switch to EA App" popup), and disable "automatic update", which worked.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey @DlNONUGGET @FulMetalPanda @bqron 

I wanted to check I saw another player mentioned in relation to this error with another title. Can you check that 'run as admin' is disabled from the desktop icon's windows properties screen and check if the same error pops up?

If it continues to happen, can we test a new user account?

  • KruxSmash's avatar
    KruxSmash
    3 years ago
    @EA_Illium Same issue here.
    "Your game failed to launch" with "Get the Game" and "Close" as options. Apparently the forced push to the EA launcher made launching this game impossible?
  • FulMetalPanda's avatar
    FulMetalPanda
    3 years ago
    @EA_Illium "Run as Admin" was already disabled and I attempted to launch with a new user account and still no change. Almost seems like my game entitlements are not syncing correctly. I have purchases in my purchase history that do not appear in my Game Library and the Error prompts me to purchase the game when I already have it. Hope this helps! I would like to play my games again.
    • xXan84's avatar
      xXan84
      3 years ago

      Having this exact issue. Hope you guys fix it fast. Getting locked out of your games because you guys wanted to push a new app is really annoying...

      • elmouseyo's avatar
        elmouseyo
        3 years ago

        Been going on for weeks. Unable to launch Anthem.  Reinstalled.  Tried launching as admin etc.   So frustrating!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,956 PostsLatest Activity: 20 minutes ago