Forum Discussion
Hey Everyone,
Thanks for sharing your workarounds and experience with Anthem on the EA App.
I wanted to confirm if anyone is still experiencing this issue. If so please try the following first.
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Install/Repair your VC++ files for Anthem
- Put your device in a Clean Boot then launch the game
If you continue running into this issue please let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
Cheers!
I am still having this issue on the EA App, North America. I have tried all steps provided in this post and it has not changed anything, I am still just getting the "Your game failed to launch" error with the option to get the game. I attached the DxDiag report. Please give us an update when this issue is resolved, I would love to play some Anthem on PC.
It is also worth noting that when I try to launch Anthem on Xbox, it works great, so this definitely is an EA app issue.
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