[Old Report] Anthem EA App Error Game Failed To Launch

EA_Illium

EA Staff (Retired)

3 years ago

Hey Everyone,

Thanks for sharing your workarounds and experience with Anthem on the EA App.

I wanted to confirm if anyone is still experiencing this issue. If so please try the following first.

Spoiler

Check for other applications that may be limiting EA App or Game performance
EA App's Cache (Top Left Menu > Help > App Recovery)
Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)
EGS - Repair (Library > Tile dots > Manage > Verify)
Steam - Verify in your library

Run the System File Checker tool then Check for Windows and GPU updates
Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
Install/Repair your VC++ files for Anthem
Put your device in a Clean Boot then launch the game

Check for other applications that may be limiting EA App or Game performance EA App's Cache (Top Left Menu > Help > App Recovery) Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EGS - Repair (Library > Tile dots > Manage > Verify) Steam - Verify in your library Run the System File Checker tool then Check for Windows and GPU updates Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings Install/Repair your VC++ files for Anthem Put your device in a Clean Boot then launch the game

If you continue running into this issue please let us know the following:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag

Cheers!

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