Forum Discussion
Has there been any update to this? if so this is scugin dumb if we bought on Origin we just can't play anymore is ridiculous
@SirKrimsonSins There has not been an update to this as of this morning. The cause has been found, it is a matter of fixing it for everyone. When there is an update for it, I will let yall know here.
- 3 years ago
So the cause has been found, but I am guessing it is still broken?
I guess we just got to keep posting until they finally fix, because it seems like EA support just doesnt really want the help.
I'm sorry to say this but the email option for support is terrible, part of customer support is actually talking to your customers
- EA_Shepard3 years ago
Community Manager
@FromTheWolfs It isn't actually broken. There is way more to the reason it isn't launching. At the moment, there is no need to keep posting because they know what the issue is and they are trying to resolve it the best way for all players. This isn't always done overnight. If these things are not tested correctly then it could cause more harm and we are right back here. Im watching this closely because I enjoy this game and I am a huge Bioware fan, so I want to make sure everyone is updated on what is happening. Sadly the last update I saw was that they are working on a way to fix it for everyone at once and not on an individual basis as that would take quite a while to do.
- 3 years ago@EA_Shepard
@EA_Kent got the problem resolved with a ea. agent online called Pawan2 ''https://learn.microsoft.com/en-us/mem/intune/user-help/you-need-to-enable-uac-windows'' Adjust the Protection level and it will Resolved the problem many thanks to Pawan2