Forum Discussion
- EA_Shepard3 years ago
Community Manager
Hey Yall,
I appreciate the opinions and views here and I take these to the team daily. It has not been forgotten, I have not forgotten about this issue either. We want to play the games we enjoy. I mean I started another playthrough of Skyrim this weekend just because I wanted to run around and fight dragons again. I did ask for an update on this situation this morning. I am waiting for one as well.
I loved Anthem, and I played this for quite a while. Ranger all the way!
- 3 years ago
Any solution so far? I need to play this game again but seems like EA apps is not supporting this game anymore, please advice.
- 3 years ago
Hey, haven't tried it myself, but from what I could gather, you can play the game if you take Ea Pro. No other way right now I think except waiting for the fix (if it either comes).
- 3 years ago
We need a pinned comment system where the comment appears on every page at the top so people know the situation of the thread.
- 3 years ago@Dave941107 Not Yet, EA_Shephard is graciously checking up on it daily for us so that we are not left behind but so far from what we've been advised, there is an entitlement issue with the EA Plus/PRO version and people like myself who back the game on origin way back on release. Keep up with the thread though!
- 3 years ago
I've been coming back to this thread for a while, as I've been wanting to play some Anthem again on PC. Thanks for keeping us updated with progress. Hopefully a fix can be implemented soon.
- 3 years ago
works for me today, so whatever they did this time worked
- 3 years ago@Aonodensetsu Can you confirm for myself and other users if you are enrolled in EA Play or not? Just to keep tabs on which end might be fixed.
I attempted my version again this morning and still got the error even after performing another repair. - EA_Shepard3 years ago
Community Manager
@Aonodensetsu Glad to hear it is now working for you! - 3 years ago
Still having issues today
- 3 years ago
Same for me I bought the DLC recently because I wanted to play it again but impossible to launch it always the same message...
I'm on PC I bought the game when it was released, I took the gamepass recently so with EA PLAY (not pro) but still nothing it's a shame for a company of this magnitude.
- 3 years ago
@Chr5_Twitch i do not have EA Play (and never had), today it showed the error once then worked
- 3 years ago
got the same issue... tsk tsk
- EA_Shepard3 years ago
Community Manager
@Aonodensetsu Did you make any changes to this before it gave the error and then worked? Any different updates, changes, programs etc? - 3 years ago
no changes, the first boot was from GOG Galaxy, which I use as my universal launcher, and that failed (it runs the EXE directly), the second boot that worked was from the EA app which opened automatically to show the error from that previous run, I just clicked okay on the error and then clicked Play
same thing today, fyi - EA_Shepard3 years ago
Community Manager
@Aonodensetsu Gotcha. GOG I can't do much about it other than report that over. If it ran from the EA App, but not GOG, I would add an exception for GOG into the firewall settings or AV settings and run it again to see what happens. Just to test it out.
- 3 years ago
The repeatable but frustrating workaround for launching Anthem mentioned previously in this thread mostly still works. Install a full version of Origin 10.5.78, uncheck all of the install option except the Terms and Conditions, and launch it when the installer prompts. After signing in Origin just displays a "Please use EA App to continue" error screen which you should leave up. Launch the game through Anthem.exe directly, the Origin window should minimize, and the game will launch. Unfortunately, closing Origin will cause the application to attempt to update, and Origin will need uninstalled and reinstalled to launch again. EA App doesn't need uninstalled, but both can't be running at the same time.
This is not a solution to the core problem, however; I am able to confirm that my EA App specifies that I have the Legion of Dawn edition in the game info plate, but the DLC in the EA app doesn't have an owned tag next to it (if it should), and I had an Origin Access membership at the time of Anthem's launch. As I am able to check with this workaround, whenever I look at the Rewards page in game it doesn't show the Legion of Dawn items there.
I was a little surprised by the number of other people I encountered this morning, and I hope a few more of us can return to Bastion soon.
Thank you, and I'm sorry, to the Sunken Cell Event group I was in when my PC crashed. One problem at a time.
- 3 years ago
So i'm struggling a bit cause i want to remove the DLC that shows i own in the EA APP but on Origin i can't do sh!t cause of that popup not letting me edit the add-ons either, and telling me to install EA App.
How can i remove the addon? Cause i think that's the problem.
I bought the EA Play quite a few months ago, now i came back and i cant play the game even though i own the base version.
- 3 years ago
So some you were not able to read one of my messages because EA decided to censor me However, I am still pursuing the reason I got censored. They still have not fixed this problem and I do not think that saying, "it is a dead game" or "they are working on it" is okay. The reason behind this is, because they are not working on it and do not care about fixing this situation because it is not bring them any money.
- 3 years ago
I reached out to them with a help ticket.
I just want them to remove the addon since i cant remove it like i was able to with Origin.
Like what the hell they went completely backwards with the features on the new launcher its ridiculaous.
Now if you had unowned addons/dlc through origin where you could uninstall separately and which were unlocked through EA Play.
You cant play the base game if you decide to cancel EA Play cause the game version will always be the one with DLC you dont own through the new launcher.
And the new launcher has no option to disable the special edition DLC.
- 3 years ago
broken again for me too, today
- 3 years ago
fun fact :
I bought legion of dawn edition just to check if that might resolve the issue.
unfortunately it didn't.
So i tried to get a refund within the same hour via chat support, and they said it was impossible...
Trying now via a support ticket. - 3 years ago
I wish you good luck with the support ticket, I have submitted twice and resumed one of the ticket 5 times, as last resort I have chatted the EA Rep stating that Anthem is no longer supported which is not the case as per the moderator. Hope they can resolved the issue as soon as possible - before EA decided to pull the plug on the Anthem server.
- 3 years ago
Message me for fix if interested to play with the old origin.
I found a way.
- 3 years ago
@EA_Shepard nothing to do with the firewall, launching games from the exe has been broken since Origin. GOG calls the exe directly, so nothing that wouldn't work if exes for EA games worked. Still easier to launch from GOG, get the error then retry than launching the EA app manually, waiting for it to open then starting the game.
Also, works for me again today. Nothing changed on my side.
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