5 years ago
Oof, Something Exploded
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 6fef8467-3d77-47ce-a0b9-9d7315f00e93 Which client functionality are you experiencing thi...
his fixed the problem for me. Let me know if it works for you?
When you get the error and it restarts, close the login box before it tried to log in and gives you the error again.
After you close that open task manager.
Make sure EA Desktop is closed if not force it closed choose end task.
Scroll down in task manager and force EA background service to end task.
Once closed give it a few seconds then open EA desktop with administrator right.
After I did that it worked fine.
I havent restarted my pc, to run it again. But you may have to do it each time you reboot, or just give EA desktop full time admin rights.
Good luck, let me know if it works for you?
Still no good unfortunetely - will let me log in, will say "oof, something exploded" and if I look in event viewer it says "The EABackgroundService service terminated unexpectedly. It has done this 3 time(s)." (Once when I tried the first attempt, once when I force closed EABackgroundService and once again when I tried Deedeekens steps) and
"Faulting application name: EABackgroundService.exe, version: 12.0.18.4042, time stamp: 0x5f977d7a
Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x1183946c
Exception code: 0xc0000005
Fault offset: 0x0000000000023e49
Faulting process id: 0x4578
Faulting application start time: 0x01d6b42603e24461
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: cd30a6e8-e987-4612-b0f3-5769f4adf287
Faulting package full name:
Faulting package-relative application ID:"
I've done a sfc /scannow check for any bad system files and none are found.
Sadly, I have the same problem.. so far nothing has helped. Keep getting the error and thus the loop