Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 17.09.23 17:30
Summarize your bug Since yesterday, every time I try to launch FIFA 23, I get an error saying that origin isn't installed, and is required to play your game, please reinstall origin. I tried to repair the game, reinstall it and reinstall EA App but nothing helped
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch FIFA 23 through EA App
What happens when the bug occurs? The game doesn't start and gives me an error
What do you expect to see? The game to start
Since yesterday I'm not able to start FIFA 23 because of origin isn't installed error
I have the same problem and the customer service can't do anything to help ☹️
Community ManagerHey All,
On this error, did you recently have Origin installed or have you already been using the EA App to play the game?
haven't have origin installed on this build ever. Always used EA app.
Got the message yesterday - but it worked the second time.
Today the error stays - EA App has been reinstalled - no change.
Community Manager@54Amenadeal Do you have multiple drives? If so do you have the game and the EA App installed on the same drive? I just did a fresh install of the game and did not get that error. Have you r un a repair on the game or uninstalled it within the last couple of days?
