Forum Discussion

Not applicable

3 years ago

Solved

Origin stopped working, and I can't log into my Origin account on the EA app.

I had an Origin Account with a few games in it, and I haven't used it in a long time, over a year or so. Today, I decide to play SimCity, a game I own on Origin. I open it and it gives me an error, a...

bug

mac

voteDC
3 years ago
I experienced the same problem. I had to go to the EA website and do a password reset. I 'changed' the password to the same as my old one and everything worked again.

ethanlevv

Not applicable

3 years ago

Hello @EA_Solaire,

It just says that the information is incorrect, as if the account does not exist. I know it is correct because I wrote it down over a few years ago, and it would work back then. If you are referring to Origin, it gives me error code 20:403. I went to help articles that talk about the error code, and they say to update Origin. For some reason, I can't update Origin. Picture provided:

voteDC

New Vanguard

3 years ago

I experienced the same problem. I had to go to the EA website and do a password reset. I 'changed' the password to the same as my old one and everything worked again.

ethanlevv
Not applicable
3 years ago
I'll try that
ethanlevv
Not applicable
3 years ago
Thank you, I did that and I could log in. Thanks!
- voteDC
  New Vanguard
  3 years ago
  No worries. Glad to get you back gaming.
Law_Iverson
Not applicable
2 years ago
@voteDC genius
ex-welder
Rising Newcomer
10 months ago
I changed the password in ea but no joy