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colinl8's avatar
colinl8
1 year ago

(OSX Ventura - 10.13) Neither EA app nor Origin Work

The EA app download page very clearly says "Playing on macOS Mojave or older? Download Origin for Mac." (https://www.ea.com/ea-app#downloads) Mojave is 10.14. I qualify as "Mojave or older". However...
mac
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

Hi @colinl8,

Could you please share a screenshot of your About This Mac screen (with your serial nr. blurred/blocked), and a screenshot of what you see when you open Origin?

colinl8's avatar
colinl8
1 year ago

Hi EA_Leeuw, if there is any relevant information in these screenshots that isn't captured by the post title or content, I'd love to know what it is.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    1 year ago
    @colinl8

    You're running macOS Ventura 13.6.7 which is three versions later than Mojave. Mojave is 10.14 as you correctly pointed out. Therefore you need to upgrade to EA App.

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