Forum Discussion
EA_Leeuw
Community Manager
1 year agoHi @colinl8,
Could you please share a screenshot of your About This Mac screen (with your serial nr. blurred/blocked), and a screenshot of what you see when you open Origin?
1 year ago
Hi EA_Leeuw, if there is any relevant information in these screenshots that isn't captured by the post title or content, I'd love to know what it is.
- Bluebellflora1 year agoHero+@colinl8
You're running macOS Ventura 13.6.7 which is three versions later than Mojave. Mojave is 10.14 as you correctly pointed out. Therefore you need to upgrade to EA App.