I just got the update. It caused my script mods to crash the game so I removed them and now the game has removed certain packs I own, saying what’s pictured here. I also am getting the same “we need to check your age” banner that brings me to a 404 page error anytime I try to learn more. My age is verified already. I can’t even play the game now but have spent money on these packs. Will this be fixed soon?
izmays12 The age verification banner should be gone now.
Which packs are you missing? Do they show as owned and installed in the EA App, under Sims 4 > Manage > Manage add-ons?
In my experience, it sounds like an error I run into sometimes. I also use script mods, and yes, sometimes after an update (or arbitrarily) I'll launch my game and find some or all of my game packs that I've purchased disabled as though I do not own them. Simply closing and reopening the game again fixes this for me.
In order to tell if it's the same issue:
