Pack stuck on preparing in EA App for Mac
I have a Mac but Origin keeps telling me to upgrade to the EA app, even though there isnt one for mac, I havent been able to play ANY of my games when i did update, and they have been 'preparing' to ...
Forum Discussion
@hazelg27
EA App is now available for Mac users in some territories, as you've now discovered by downloading and installing it. You cannot go back to Origin so let's try and get your games working in EA App.
Are you getting any error messages pop up?
Which games are you trying to play? Sims 3 and Sims 4 are the only ones currently available in EA App for Mac.
How did you delete Origin and EA App? Did you drag them to the trash or did you run the reset/recovery tools in each app before trashing them?
EA App is now available for Mac users in some territories, as you've now discovered by downloading and installing it. You cannot go back to Origin so let's try and get your games working in EA App.
Are you getting any error messages pop up?
Which games are you trying to play? Sims 3 and Sims 4 are the only ones currently available in EA App for Mac.
How did you delete Origin and EA App? Did you drag them to the trash or did you run the reset/recovery tools in each app before trashing them?
I uninstalled them, and then went into the files and brought them to trash and then emptied the trash, I was trying to play the sims 4 but when trying to download a pack, it has been stuck on preparing to download for 2 days and it wont allow me to play while the pack is ownloading, so i tried pausing the download or canceling it but it also wont let me do eaither of those
- @hazelg27
Thanks. Which pack is it?
Can you please run the EA App Recovery tool - open EA App and click on Help > App Recovery in the Apple menu bar. If that doesn't work we'll try a manual reset/recovery.I currently have a similar issue.
My Sims 4 game and all of the add-ons were working perfectly on Origin, after i migrated to EA app, the app has now gotten stuck on "Preparing Download" for one of my add-ons. I have tried EVERYTHING, from app-recovery, clearing cache, restarting, uninstalling, re-installing. Please could you maybe share how to do a manual restart/recovery on my macbook?
