Forum Discussion

crimsonpride10's avatar
1 year ago

Packs Not Downloading

I've been playing sims4 for a long time. Recently I've been experiencing lots of issues with my downloads. It's getting very frustrating because I want to use all my packs I've paid for. I have tried everything to fix my packs, but they still are not working. Can someone please help me? When I try to download my packs, it says they're are paused because I don't own them. The packs I'm having trouble with are Cats & Dogs, Bowling, and The Spa packs.

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 year ago
    Hi @crimsonpride10 , could you get in touch with our help support? They will be able to see why those packs are not downloading as they should.

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