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randomLando's avatar
randomLando
9 months ago
Solved

PC EA app - Bitdefender Blocking Game Update (Detects "DiP_Staged")

Product: F1 24 Platform:PC Please specify your platform model. PC Summarize your bug During updating the game, Bitdefender blocked a game file called "F1_24_Trial.exe_DiP_Staged" because it has be...
pc
technical issues
  • EA_Barry's avatar
    EA_Barry
    9 months ago

    @randomLando 

    That is a false positive.

    Temporarily disable Bitdefender until the update is complete, thanks.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
7 months ago
@jla1974 Hi,

No, this is a false positive. You can safely continue the update and play the game.
Grimm_Husker's avatar
Grimm_Husker
Seasoned Newcomer
7 months ago

Unfortunately that is not a good answer on a cyber security front, it is never advisable to tell someone to turn off there security for a work around.

You have an application that is triggering malware detection on multiple products that are being updated.

There needs to be a solution as it's effecting more than one AntiVirus/Malware products which means it's potentially more than a false positive.

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