Forum Discussion
I decided to turn my origin online and immediately got pushed to move to the EA app, I selected the option, origin closed, the ea migrator dialog box said it was successful and then the EALauncher crashes instantly before ever opening. It says the app crashed unexpectedly and there are 2 options "restart app" "exit" when I click restart and EA logo pops up saying connecting and within a few seconds I hit an error that says "Something went wrong and the service failed to start. Try again in a minute." Trying again doesn't yield a different outcome. I've tried everything I can think of. At this point I no longer have the sims game (only thing I used origin for) on my laptop, in the hopes that deleting absolutely everything would help from my computer would help, but I'm stuck in an endless loop of redownloading origin to launch ea, launching ea and having it crash before it opens, and then deleting everything and trying again.
I followed a few steps and tips I've seen provided to others on here but nothing works. Please help me if you can!
Wanted to add that I tried the steps here twice, and still can't launch the app. (https://bluebellflora.com/2024/04/04/ea-app-recovery-for-mac-reset-ea-app-by-clearing-cache-and-other-files-manually/)
- Bluebellflora2 years agoHero+
- 2 years ago
Okay so I tried this, made the user and admin and when I logged in it immediately tried to launch EA and I hit the same error before I could even click anywhere. :/
- Bluebellflora2 years agoHero+@cxshtana
Ok, thanks for trying. You can trash that new account now, it was testing to see if the issue was anything related to your normal account.
Do you have anything installed on your Mac that you think may be interfering with EA App launching? Any antivirus or apps that may prevent connections. Have you ever used any apps that claim to "clean" your computer and get rid of unnecessary files?
Which version of macOS are you running?