Community ManagerProduct: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 7450ddd1-cdf2-47f5-8c32-e07c291ff28f
Which client functionality are you experiencing this bug with? Performance
When did this happen? (dd.mm.yy hh:mm) 18.02.24 01:50
Summarize your bug After logging into the EA App, the app opens to the hub screen for a few seconds before crashing and displaying a dialog saying "The app crashed unexpectedly". The cycle repeats if I click on the restart app button in the dialog.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open the app, log in (if not already) and wait a couple seconds for it to inevitably crash.
What happens when the bug occurs? The app crashes and displays a dialog saying "The app crashed unexpectedly"
What do you expect to see? The app should not crash and I should be able to play games I have purchased.
This has been going on for about a week now. The newest updated version of the app was said to fix this issue but it hasn't for me.
CM edit: edited title for clarity.
My EA App keeps crashing I cant even get to the main page. Ive been trying all day uninstall reinstall run as app admin clear cache nothing works, i already have learned to work around the blank screen using a screen reader but now i cant even open the app. Im considering just deleting account i reported the blank screen crap months ago and nothing was done. I suspect they wont do anything about this either and because i uninstalled i would have to log back in but i cant get passed the crash to do that. Sorry about the rant, someone please help
Community ManagerTry these troubleshooting steps, thanks.
Ive already tried all of these option none have worked
done alol of this and more multiple times and I am still getting the "unexpected error" message this is nuts please fix the app
