Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
ojciecmajster's avatar
ojciecmajster
11 months ago

I cant login to EA APP. there is a Info about background services failure. See picture.

After restart click nothing happen, and after few second i recived same info.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
11 months ago

Hej @ojciecmajster 

Please close background applications to run the EA app and then give it another try. Uninstall and reinstall the EA app if necessary, and make sure to add it to your firewall and antivirus exception lists. 

  • cryan101010's avatar
    cryan101010
    11 months ago

    I have done all of this and nothing has changed

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