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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
Macaulyn's avatar
Macaulyn
11 months ago

Jesus Christ, why is it so hard to just roll back the update to the previous version? How long are we gonna have to wait to play games that are perfectly functional just because your stupid unnecessary app isn't working?

  • 710lvp2dkdom's avatar
    710lvp2dkdom
    11 months ago

    İt is incredible to act so indifferently to this problem ecperienced by many users. This problem is caused by your last update. Can you understand this now and do what is necccesarry? We haven't been able to access the games we paid for for days.

    It shouldn't be this Hard. 

    • LovelySakuraDol's avatar
      LovelySakuraDol
      11 months ago

      I can't even express how upsetting it is to just be right out ignored by EA!

      So many of us have contacted them. But their "chat advisor's" can't actually seem to do anything? I spoke with 4 of them, and none of them could help. All they told me was they have no power to change anything?!?! What are you there for then?

      I am loosing hope with them!! At this point, I just want all the money back I spent and not use their App again....

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