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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Potential Workaround - Missing Download Button

Hi everyone,  We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection.  It looks like this may be related to ad-blocking or DNS...
bug
mac
pc
ArthurK51's avatar
ArthurK51
Not applicable
3 years ago

I'm having the same problem right now. I hope there is a solution...

Beag_58's avatar
Beag_58
Not applicable
3 years ago

Didn't you have this problem before or did you just buy it too ?

  • Beag_58's avatar
    Beag_58
    Not applicable
    3 years ago

    I also installed ea app on my 2nd computer and it has the same problem. I think the problem is from the internet, now i will try to use another internet

    • Beag_58's avatar
      Beag_58
      Not applicable
      3 years ago

      tried from my mobile internet and still the same problem... -

  • ArthurK51's avatar
    ArthurK51
    Not applicable
    3 years ago
    @Beag_58 I bought ea play four days ago and I've been having the same problem for four days. And this problem happens in all games in ea play.
    • Beag_58's avatar
      Beag_58
      Not applicable
      3 years ago

      @ArthurK51 I bought it 1 day ago too, I have the same problem for 1 day

      • Beag_58's avatar
        Beag_58
        Not applicable
        3 years ago

        @EA_Darko  can you help pls?

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