Potential Workaround - Missing Download Button

Hi everyone, We've been investigating the reports we've seen where there is no Download button when viewing a game in your Collection. It looks like this may be related to ad-blocking or DNS...

bug

mac

Mrs_Evil_Uno

3 years ago

I have no ad-blockers or DNS filtering tools. My purchased game still says "purchase" instead of "download".

virtualbalboa_gg
Rising Hotshot
3 years ago
@Mrs_Evil_Uno Notice that it's been a month with no reply from EA?
- Mrs_Evil_Uno
  3 years ago
  And the help desk was useless too.
  They just sent me an email with the Google suggestions I'd already tried.
  - RahuShar6781Ec
    3 years ago
    @Mrs_Evil_Uno They can also only provide you solutions which they can see on google as they are normal EA help advisors not are from developers team as major issues with EA app are bugs which can only be fixed by developers