Pro only games not showing in app after downgrade, cannot uninstall through app
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 0fae46eb-46e6-4499-8630-a875bc4dbf44
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Uninstall Games
When did this happen? (dd.mm.yy hh:mm) Since downgrade from play pro subscription
Summarize your bug Since not renewing my ea pro subscription and relying only on my standard subscription from my Xbox game pass 2 games that I previously had installed that I believe were pro only games no longer show as installed in the app and I am unable to uninstall them but they are still showing up on the drive and taking up space.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Downgrade account as described above with pro games installed
What happens when the bug occurs? Pro only games no longer show up in the app as installed
What do you expect to see? The games to show up but unplayable so they can be correctly uninstalled through the app
Since not renewing my ea pro subscription and relying only on my standard subscription from my Xbox game pass 2 games that I previously had installed that I believe were pro only games no longer show as installed in the app and I am unable to uninstall them but they are still showing up on the drive and taking up space.
