When i used the program files\EA Games pathway my folder is empty there is no Sims 4 folder there. I tried reinstalling the game but it still won’t show up. I have the game through the EA app, does anyone know how to fix this?
britt4143 It sounds like you've installed the game elsewhere, but the EA App should know where. Open the App, click Sims 4 > Manage > View properties, and you'll see the location there.
britt4143 No, you can't simply move the folder. Instead, uninstall the game through the EA App and reinstall it to the location of your choice. The App won't know where the game went, and there are various hidden files that need to point to its current location and which are only created when you install a game.
If your download speeds are slow, you can copy the folder to the location where you want it, uninstall the game through the App, and "download" to the new location where the files already exist. The App may simply verify the game and finish the install process, saving you the time it would take to actually download all that data.
Separately, if you have saves or other user files in Documents > Electronic Arts, copy these files elsewhere before uninstalling. Aside from saves, you may want to preserve the Tray (saved households and builds) and Mods folders, and possibly Screenshots and Recorded Videos.
Thanks for the response! Its saved in the documents folder, do you know if I can just drag tha folder back to the program files\ea games folder?
britt4143 It sounds like you've installed the game elsewhere, but the EA App should know where. Open the App, click Sims 4 > Manage > View properties, and you'll see the location there.
