Purchased bundle but not showing in game
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Purchased bundle but they are not showing up in game
When did this happen? (dd.mm.yy hh:mm) 30.10.2022
Summarize your bug I just purchased a bundle including City Living, Laundry Day, and Vampires. When I went back into my game, they weren't there. I exited and restarted the game. Still not there. I restarted my computer. Still not in game. But when I look at my owned packs, it says I own them all.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This isn't a bug, but a technical issue I think.
What happens when the bug occurs? I start up my Sims game and under My Packs it says they are owned, but they do not show up in game.
What do you expect to see? I expect to see my purchased packs and kits.
I downloaded Sims 4 after the switch to EA from Origin, so I have never used Origin. I do not use custom content. I haven't been playing more than a few days so far. I don't know what to do to get my purchases to show in game.
Hi there @PlayfulPisces,
If you click The Sims 4 in your game library and go to Manage-> Manage Add-Ons are your expansions showing as installed there, or just owned?
