Forum Discussion
EA_Leeuw
Community Manager
1 year ago1 year ago
Customer service is now completely ignoring my emails
Case ID 167646456
Can someone from ea please answer me?
I can’t access games I’ve purchased.
- EA_Leeuw1 year ago
Community Manager
Hi @NightHawk1685,
I briefly looked at your EA account, the one where you post on the forums here, and it looks like most of the games you mentioned are indeed not registered on this EA account.
You're likely using an incorrect EA account to log in to the EA app.