Purchased games missing from library
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Game Hub When did this h...
Forum Discussion
Customer service is now completely ignoring my emails
Case ID 167646456
Can someone from ea please answer me?
I can’t access games I’ve purchased.
EA_Leeuw
Community Manager
Community ManagerHi @NightHawk1685,
I briefly looked at your EA account, the one where you post on the forums here, and it looks like most of the games you mentioned are indeed not registered on this EA account.
You're likely using an incorrect EA account to log in to the EA app.
