Forum Discussion

xHACI_ILBEYx's avatar
xHACI_ILBEYx
Rising Newcomer
2 days ago

Purchasing issue

Hello,

I bought EA Play yesterday (22.10.2025) and pay with my credit card. But in first try it gave an error because of my surname. Afterwards, when i wrote my last name in lower case letters, the payment was confirmed.

When i looked at my bank transactions today, payment made twice. I am currently a victim of this situation. Can you guys help me please ?

Already thanks for your help.

No RepliesBe the first to reply

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,268 PostsLatest Activity: 5 years ago