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moonobi's avatar
moonobi
5 years ago

Re: Cannot link EA/XBOX because EA Desktop will not respond with XBOX Application

Hi,

i had the same Problem, I think this is a Bug in the Xbox Account, here is the workaround that worked for me:

1) Go to help.ea.com

2) Click "Log In"

3) Sign in with Xbox live  -> there is an option to sign in using XBOX credentials -> use the xbox account you want to link to your EA Account

4) Now he want a new EA ID -> type something in to create a new EA Account

5) Signed in with the new EA Accout go to "Accounts" -> "Connections"

6) unlink the Xbox Live Account from the new created EA Account (now the xbox Account is "clean")

7) restart your PC

8) Start the Xbox App and try to install an EA Play Game -> Now he ask you which EA Account you want to link

9) Sign in with your EA Account you want to link

Sry my english is not so good =) hope it helps

8 Replies

  • aidenboiiiiiiii's avatar
    aidenboiiiiiiii
    5 years ago

    HI, 

    I can't thank u enough for you're help/trick it worked first try u can't imagine how i am releived that a trick on pc with microsoft worked first try tytytytytyty

  • FicoSGamingMind's avatar
    FicoSGamingMind
    5 years ago

    This did the trick! I did have a problem where after I created the new account it created a password on it's own, but I just had to reset the password when signing into the NEW account, and then had to restart because it didn't let me open the game on the first try. But after that, it works like a charm. Thank you so much for this fix!

  • supachris28xbox's avatar
    supachris28xbox
    5 years ago

    You are an absolute legend, I've been battling with this and your answer worked perfectly!

  • Sizzla_manizla's avatar
    Sizzla_manizla
    5 years ago

    tried, but it didnt help, now i cant unlink account in near few months. Is there any other ways to fix this problem?

  • Sizzla_manizla's avatar
    Sizzla_manizla
    5 years ago

    I mean how to download the game. I got x-box live ultimate pass but cant install the game becouse of downloadint didnt start in EA Desktop application, wherever i do (reboot, unlink and link again, update windows,...) Game - Star Wars Battlefront 2. Help please.

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