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Juwce86's avatar
Juwce86
3 years ago

Re: Can't launch Wild Hearts in EA App through Steam.

I cant launch this at all, Bought through Steam, cant get steam and EA play to talk to eachother infact i keep getting prompted that something went wrong and to go back.

Go back to where? The popup has no back history to go back to.

Ive been trying for hours, im not new to this whole PC b/S either so dont think I havnt tried everything. 

Here is a screenshot of the issue.

(CM: Edited to update thread title)

bug
mac
pc

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Juwce86,

    Edit: I've merged your posts into it's own thread as the other thread was not discussing the same issue. If the steps above haven't helped, please check to make sure you're trying to load the game up when logged into the right EA account. You can check this by;

    1. Going to your  EA Account and Billing Settings and click on the Connections tab. Double-check the Steam account is displayed there.
    2. If yes, clear the EA App's Cache (Top Left Menu > Help > App Recovery - Clear cache).
    3. Verify the game in your Steam library.
    4. Then try to launch the game.

    If you can't see your Steam account displayed under the Connections tab: 

    1. log into EA.com using steam option to find the EA account linked up to Steam. That should ensure the correct EA account is logged into.
    2. Try to launch the game again.

    - EA_Lanna

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