Forum Discussion

Re: Can't link XBOX to EA Account

I got in! I first logged into both Origin and EA, then I logged out. I then logged into Xbox game pass and went to settings and to linked accounts. Down at the bottom it says EA then manage to the right. I clicked on manage and was able to access what ever account ea and Xbox thought were connected(my guess from 20 years ago old me account). Then was able to unlink my account inside ea. I think somehow xbox was attached to my old ea account and couldn’t login till I unattached. I was then able to re login to ea by clicking on the Xbox symbol and signed in and was good to go. I hope you are able to get help from this. I wish all the best to whoever reads this and is able to get in.

3 Replies

dr_alexmoody
3 years ago
@EA_Illium @Justintime0414 Thanks for your time and contribution but this couldn't help me neither.
@all please use the "Me too" button on this thread to show EA easily how many people are affected by this problem.
In my opinion, the fault lies with EA.
Apparently, the problem is based on old, deleted accounts that make it impossible to resolve a former XBOX - EA connection.
No knowledge about an old (alleged) account = no possibility to ever reconnect to that account.
I am quite frustrated.
No other major games provider has such problems (I have been playing various PC games for 15 years and have connected accounts many times).
EDIT:
@EA_Illium Why does this thread say "This topic has an EA-approved solution"?
dr_alexmoody
3 years ago
I removed the marked solution due to several people having this issue unsolved!
b67eac0ea226b10
3 years ago
Justintime0414,
Could you help me out with this part-
"I then logged into Xbox game pass and went to settings and to linked accounts. Down at the bottom it says EA then manage to the right."
I don't know where to log in separate for XBOX Game Pass. Do you mean just XBOX home page? I can't find the "Settings" button you mention.
Thank you
Witz