Oh yeah I see, that's totally my bad as I misread and I was trying to go too fast, sorry about that.
I just had a more in depth look into what's happening and I think that there might be something happening with the entitlements that's blocking you from downloading the games on the EA app.
You also mentioned that you already reached out to out support team, but unfortunately I won't be able to make the changes to resolve this through the forums.
I'd hate to ask, but could you reach out to them and mention that I said to have a look at the entitlements for these games @Ducckd?