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SYSTEM_MESSAGE's avatar
SYSTEM_MESSAGE
3 years ago

Re: [CLOSED Oct. 2023] "You Don't Have Access" error in EA app for Steam/Epic Games

When I attempt to launch BF2042 from Steam, the EA app launches, then splash screen disappers, then the EA App Library appears and displays a message that "You don't have access - This title may have been downloaded to your device by another user who owns the game. Log into a different account or restart the app and try again."

No amount of restarting the computer, Steam Client, EA app, or "File repair" has resolved this issue. I am logged into the account that was used to purchase the game, and I have over 80 hours in it.

I have attached a screenshot of the error.

Please assist. Thanks.

1 Reply

  • DigitalHype's avatar
    DigitalHype
    Seasoned Ace
    3 years ago

    Appears to have been a widespread issue with the new EA application. I'm reading that the Origin client was not affected.

    It seems to be fixed now though. You have to fully exit and restart the EA app and your library should visible again.

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