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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Re: EA app - Friends list loads foever, unable to send invite

Hi @KingHaileyDaily, Are you and your friend playing from the EA app or which client?

8 Replies

  • I purchased it on Steam and have been using it by linking it with EA.

    When playing, I also keep the EA application open.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hi @KingHaileyDaily 

    Thanks for the additional info! Can we give the following a try, then check if your friend appears?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Troubleshoot your connection to EA games
    5. Check if any background applications are stopping the EA app or your game.
  • I tried all the methods you provided one by one,

    and I deleted and reinstalled all the apps, but it still doesn’t work.

    Please provide a proper solution.

    Not only I, but a majority of people are experiencing this issue

  • Hello. I have same problem. when i try inviting a friend it keeps loading non stop. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    🎉 RESOLVED - Accepting As Solution For Visibility Purposes 🎉

    Hello Everyone, 

    Thanks again for sharing your experience with the community and letting us know what you're running into. 

    We have shared this with our team to be aware of. If we receive any additional updates we can share them in this thread. 

    If you haven't already, let us know the following, as this can help our team further investigate this issue. 

     

    • EA ID (PSN ID/Gamertag):
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    Cheers!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey Everyone, 

    Providing a quick update this issue should not be resolved. If you encounter further problems let us know!

    Cheers!!

  • cutiepie-r_r's avatar
    cutiepie-r_r
    Newcomer
    4 months ago

    Hello, I cant find my friend after deleting and re-installing. I even searched for them by email and nothing. PLEASE ASSIST. NO REAL SOLUTION POSTED 

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