Forum Discussion

alexandrosdalla's avatar
alexandrosdalla
2 years ago

Re: EA App Error - Not Installed But Is Installed

I can, but you should not need that.. It iss literally a message box saying that origin is required in order to play the game. I get this message shortly after the splash screen of the anticheat. I use the EA app and have the game through Xbox Game pass

6 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @alexandrosdallas Are you launching it through the Xbox App, or the EA App? Have you tried both? Can you provide us with what troubleshooting steps you have tried on your end?

  • alexandrosdalla's avatar
    alexandrosdalla
    2 years ago
    @EA_Shepard I have tried both the EA app and the Xbox App. Same outcome.

    This is for Fifa23.

    Steps:
    - Turn on PC
    - Login to Windows
    - Open Xbox app or EA app, click FIFA23 - OR double-click the icon on the desktop.
    - Splash screen of Anticheat pops up for a few seconds, then disappears.
    - A Message box appears, with title "Error" and text "Origin is not installed, and is required to play your game. Please reinstall Origin."

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