Re: EA App Game Library Is Empty? Look Here!

Uninstalled, reinstalled, still nothing no games are showing in the library

• Platform: PC Ea app
• EA ID - (Profile username) KawinR5125  report ID :  

  8acae437-4f7e-44f4-b306-89ebd58a2cf7

• Date/time issue originally occurred: 1/5/2023
• Summarize your bug: EA App Games Library will not load nor will any other game within the app. EA App keeps saying "Things are taking longer...…" f you click on Library the games are blank cards, if you click on a game in the store you get a blank screen.
• How often does the bug occur? every time 
  
• Error message(s) if any: "Things are taking longer...…"
• Steps: How can we find the bug ourselves? I DONT KNOW YOU FIND OUT , 100s of users are getting the same issue and you keep asking this??  how i got this error was when i cancelled a download the cancellation was stuck and i tried a cache clear . since i cleared the cache I'm getting this error.  as customers we have paid you for this game therefore do not ignore this comment like you did earlier. find a fix please or return my money back.

Can we get a solution for this problem?