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Re: Some of purchased games are listed as N/A in EA app's collection.

Hello @EA_Illium ,

I've run some tests after your recommendation, and found below

1) When I change language to English, all games' names displayed correctly in English

2) But, BulletStorm's Icon (thumbnail picture) still missing

3) When I change language back to Korean, some games' names displayed incorrectly as 'N/A'

So, I guess EA app or your server has 2 problems

1) Some games' Korean title name's not entered correctly - either blank or N/A

2) BulletStorm game does NOT have thumbnail (icon picture)

Please see below screen captures.

First - Korean Language, games in question's name are displayed as N/A, and BulletStorm picture missing

Second - Changed EA app to English.

               Game names are correctly displayed, but BulletStorm's game PIC still missing (no thumbnail)

I've already tried clean booting, cache clear, up-to-date everything etc.

Thank you!

1 Reply

  • Hexaae's avatar
    Hexaae
    3 years ago

    Same here for games Bulletstorm ("N/A", no cover, unclickable won't open its page) and NFS Undercover ("N/A", unclickable won't open its page).

    EA app 12.115.0-5372-92c549332, Win 11 22H2

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