Forum Discussion

Sylmos's avatar
Sylmos
New Vanguard
3 years ago

The Sims 4 Standard Edition instead of Digital Deluxe Edition on EA App.

The EA app shows that I own The Sims 4 Standard Edition while I have The Sims 4 Deluxe Edition. I purchased The Sims 4 Digital Deluxe Edition on release. Origin shows the correct version of this game...
bug
mac
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all,

In the EA App in your game library, if you click The Sims 4 game tile, and go to Manage Game-> Manage Add-Ons, are you seeing all your digital deluxe content, like Up All Night and Life of the Party? 

henuzee's avatar
henuzee
3 years ago

Battling with the same problem, i'm not seeing any deluxe content in the add-on manager

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @henuzee 

    Do you currently have the CAS demo installed as well? If so, please try the steps here. 

    • henuzee's avatar
      henuzee
      3 years ago

      No i don't, i checked and it shows all the DD edition stuff in game so i can use it but for some reason it doesn't show it in the ea app. I got worried when i came back from my small sims hiatus that it had deleted the DD since origin showed it completely fine before.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,778 PostsLatest Activity: 10 minutes ago