Forum Discussion

Seasoned Newcomer

Re: "There's a problem with your download"/"Something went wrong" EA app Error - '24

My EA app won't let me download the sims 4 dlc. Keep getting the same something went wrong message.

I've tried:
-Re-installing the EA app
-Clearing the EA app cache
-Re-installing the sims 4 (with steam)

All solutions I could find were 2 years old or even older and did nothing as stated above.

Please help I just wanna play my save game with the dlc I own.

I see that my massage has been moved to this topic, to be clear I'm on Windows!

1 Reply

tzimhothy
Seasoned Newcomer
1 month ago
Finally after almost rebooting my pc I found my fix, I had to delete the EA files in my documents. Then, and only then, when I start the sims 4 I get the pop-up pack download in progress.

EA app self still did not work!