Unable to use Sims 4 DLCs in EA app offline mode

Hey everyone, 

Thanks a lot for the reports. It's very much appreciated.

The issue has been passed on to the EA app teams again for investigation.

Hi!

I bought the game on steam and had to install the EA app beta

When I don't have internet connection, steam goes offline and tries to launch the game without success (the "play" button goes "stop" than back to "play")

When i then open the EA app to try to see what's going on, the app is offline as well, but when i click the play button next to the sims 4 title (which i have installed) nothing happens.

i believe the problem is from the ea app which is why i write to you this report. 

Is this a known issue?

Thanks

Hey everyone, 

The EA app teams have released multiple patches for the app over the last couple of weeks.

Are you still experiencing this specific issue with Sims 4 DLCs when the EA app is in offline mode?

Just got force pushed off Origin (again) onto the EA App. Figured I'd give it a test run again for the sake of seeing if any actual improvement had been made. Immediately tested offline functionality.

EA App in offline mode did not acknowledge my ownership of the two latest kits (skintimate and bathroom clutter), which is at least less than it usually claimed I don't own. I own every content release to begin with and made those purchases on release. Now, normally I'd think "Hey, I must need to get online at least once before it acknowledges the license" except EA App forces you to go online BEFORE going offline mode, so that's out. Nothing about this version of offline mode makes sense for the people who would be using it, honestly.

You can't be on a VPN while online with the EA App. It will either crash if launched prior or fail to launch if launched afterwards. Okay, sure, I'll drop my VPN to launch game, IF I'm not multitasking like all hell and which is unfortunately 90% of the time. You can't boot it in offline mode like Origin. It explicitly states that when you relaunch the app it will go back into online mode. That makes little sense and I don't leave my devices on all night and day so that's a big complication. I live in the rural United States as well as travel frequently, being chronically online or even having actual internet access or power is not in the cards for me. Even if could be online, I'd rather save my resources for whatever it is I'm doing while multitasking and playing. For all the flaws Origin had, the offline mode functioned most days. Every so often it would forget my credentials and force me to log back in to confirm ownership. I'm OKAY with that, because that was few and far between.

I am not playing online games. I am playing, genuinely JUST The Sims 4 as far as EA is concerned. My purchases were directly through Origin and EA Apps over time, so the Steam hoop is not part of my issue. This is honestly pretty absurd, considering the amount of communication that has gone down pre-official launch of the EA App to now, that this is still a thing. I definitely would like to put in a request to update the functionality that the next time the App launches that it ASKS if you'd like to go online, vs outright does it, but I realize it's not currently the intent.

So basically, we can't have the true offline experience with EA Play. Origin can't be used any more as we a forced to install/use EA Play upon running the origin which will promt Origin to be uninstall automatically. Please understand that there are players here who don't have a constant internet access 24 hours a day. Origin were much better for me until I was force to used EA Play. Now I can't play The Sims 4 when I go back to my home or village for relaxing.

Hi there! I'm experiencing the same issue. When EA is offline, Sims 4 doesn't launch *at all*, even if I am connected to the internet and set it to offline mode while online. I bought it through Steam and when EA is online but Steam is in offline mode, it also doesn't work. I don't have Wi-Fi at home and am writing this with my potato data plan, so I'm really hoping for a fix soon. Thanks 🙂