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Hero

Re: Where did everything go

@Redphun
Have you already deleted the cache of the EA app?
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

5 Replies

Redphun
Seasoned Hotshot
1 year ago
I have a mac and there is no such option readily apparent. I have repaired the game but no option to clear cache
Redphun
Seasoned Hotshot
1 year ago
I found the button but it did not solve the problem
Gagea25
Hero
1 year ago
Sorry, I can't help with Macs, maybe you should ask in the Mac section.
The Sims 4 | Technical Issues – Mac | Forum | EA Answers HQ
Redphun
Seasoned Hotshot
1 year ago
I did find I can download everything now, a long process, Sill begs the question_ where did it all go?
Bluebellflora
Hero+
1 year ago
@Redphun

There's a workaround here you could have tried rather than re-download everything https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-packs-aren-t-loading-in-game/m-p/13790553#M1848

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Re: Where did everything go

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